The Pen

You can purchase all our products on our website https://www.iskn.co.

We ship to the following countries:

• European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden.

• Europe outside the EU: Andorra, Guernsey, Isle of Man, Jersey, Liechtenstein, Monaco, Norway, San Marino, Serbia, Ukraine, United Kingdom.

• USA* (*Not included: Alaska, American Samoa, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico, Virgin islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific)

For any purchase on our website we offer you all benefits of a special service: free shipping, exclusive offers and a privileged customer service.

When you order on our website, you can choose the delivery method for your parcel: standard or express.

EUROPE

• France:

UPS Standard - €9.90 🌟 Free with a spend of over €80 🌟: 3 to 5 days from the date of shipment.

UPS Express Saver : 48h to 72h from the date of shipment.

• Germany, Italy, Luxembourg, Netherlands, Spain, Isle of Man, Greece, Austria, Belgium, Denmark, Finland, Ireland, Portugal, Sweden, Monaco:

UPS Standard - €9.90 🌟 Free with a spend of over €80 🌟 : 3 to 6 days from the date of shipment.

UPS Express Saver : 48h to 72h from the date of shipment.

• Bulgaria, Croatia, Czechia, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia:

UPS Standard - €9.90 🌟 Free with a spend of over €80 🌟: 3 to 6 days from the date of shipment.

UPS Express Saver - 25,99€ : 48h to 72h from the date of shipment.

• Serbia & Ukraine:

UPS Express Saver - 59,99€: 48h to 72h from the date of shipment.

• Andorra, Guernsey, Jersey, Liechtenstein, Norway, San Marino:

UPS Standard - 24,99€ : 3 to 6 days from the date of shipment.

UNITED KINGDOM

UPS Standard - £17.90 🌟 Free with a spend of over £80 🌟 : 3 to 6 days from the date of shipment.

UPS Express Saver - £27.99: 48h to 72h from the date of shipment.

We deliver your packages Delivered Duty Paid.

We take care of shipping costs, taxes, formalities, and customs.

USA

UPS Ground - $14.90 🌟 Free with a spend of over $80 🌟: 4 to 7 days from the date of shipment.

UPS 2nd Day Air - Depending on the state the shipping cost for UPS 2nd Day Air is between $ 19.99 and $ 25.99 : 48h to 72h from the date of shipment.

You can pay on our site by credit card (Visa, Mastercard, ApplePay, American Express) or with PayPal. 

Any orders placed between November 1 and December 31, 2024, can be returned until January 31, 2025.
To ensure that the return goes as smoothly as possible, please make sure that you return all items (packaging included) in their entirety.
Return fees are set at €/$ 9.90 (UK: £17.90) for most of the countries
Exceptions to this are returns from Andorra, Guernsey, Jersey, Liechtenstein, Norway, San Marino and Switzerland. Return shipments from these countries are at the customer's own expense.

All iskn products are covered by a two-year manufacturer's warranty. To exchange your iskn product, please contact the customer service of the store where you made your purchase.